Privacy Policy

Introduction

AstroLink Services ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

We may collect the following personal information:

• Name and contact information (email address, phone number, mailing address)
• Insurance policy information and claims data
• Financial information for billing and payment processing
• Government-issued identification numbers when required
• Communication preferences and customer service interactions

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and location data
• Browser type and operating system
• Pages viewed and time spent on our site
• Referring website and exit pages
• Cookies and similar tracking technologies

How We Use Your Information

We use the collected information for the following purposes:

• Providing insurance quotes and policy services
• Processing claims and customer service requests
• Communicating with you about your policies and services
• Improving our website and customer experience
• Complying with legal and regulatory requirements
• Marketing our services (with your consent)
• Fraud prevention and security purposes

Information Sharing and Disclosure

We may share your information with:

• Insurance Carriers: To obtain quotes and process policies
• Service Providers: Third-party vendors who assist in our operations
• Legal Authorities: When required by law or to protect our rights
• Business Partners: With your explicit consent

We do not sell your personal information to third parties for marketing purposes.

Data Security

We implement appropriate security measures to protect your personal information, including:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and updates
• Access controls and employee training
• Secure payment processing systems

Your Rights and Choices

You have the right to:

• Access and review your personal information
• Request corrections to inaccurate information
• Opt-out of marketing communications
• Request deletion of your information (subject to legal requirements)
• File a complaint with regulatory authorities

Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience. You can control cookie settings through your browser preferences. Some features may not function properly if cookies are disabled.

Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any material changes by posting the new policy on our website with an updated effective date.

Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us: